Privacy Policy

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and display name
• Email address
• Phone number (optional)
• Profile picture (optional)
• Location information (state, district, pincode)

Usage Information

We automatically collect certain information when you use our Services:

• Device information (type, operating system, unique device identifiers)
• App usage data and interactions
• Survey responses and poll participation
• IP address and general location

Third-Party Sign-In Information

If you choose to sign in with Google, we receive a verified set of profile fields from Google's Identity Services and store them on your Pollab account:

• Google account identifier (the opaque sub claim)
• Email address (already verified by Google)
• Display name
• Profile picture URL

We do not receive your Google password and we do not request access to any other Google service (Gmail, Drive, Contacts, Calendar, etc.). You can disconnect Google sign-in at any time from your account settings; doing so does not delete your Pollab account.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process your survey responses and display aggregated results
• Send notifications about polls, surveys, and relevant news
• Analyze usage patterns to improve our Services
• Communicate with you about your account
• Ensure the security and integrity of our platform
• Comply with legal obligations

3. Data Sharing & Disclosure

We may share your information in the following circumstances:

• Aggregated Data: we share anonymized, aggregated survey results publicly. This data cannot be used to identify individual users.
• Service Providers: we may share data with third-party vendors who assist in operating our Services.
• Legal Requirements: we may disclose information when required by law or to protect our rights.
• Business Transfers: in the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational security measures, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data storage practices

5. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of your personal data
• Correction: request correction of inaccurate data
• Deletion: request deletion of your account and data
• Data Portability: request your data in a portable format
• Opt-out: opt out of marketing communications

To exercise these rights, please contact us at vicky@pollab.in.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: